Assistant General Manager – Systems · Transasia Bio‑Medicals Ltd. · Apr 2011 – Present · Mumbai, India
- Led IT for a ₹1,800M business unit serving 1,200+ users across multiple locations.
- Developed and executed IT strategy aligned to corporate goals improving efficiency and scalability.
- Directed large‑scale Oracle ERP implementation enabling real‑time reporting and automation.
- Managed infra, networks, and data centers ensuring 99.9% availability.
- Led a team of 12 IT professionals across development, support, and infrastructure.
- Owned a ₹7M IT budget; delivered savings via vendor consolidation and cloud adoption.
- Strengthened cybersecurity with endpoint protection, SIEM, and ISO 27001/GDPR programs.
- Implemented enterprise LMS and DMS for Transasia and group companies.
Kaizen Award 2020: Customized OS image; saved ₹10 lakh annually.
Kaizen Award 2019: Changed hardware OEM; saved ₹45 lakh annually.
Senior System Administrator · Kores (India) Ltd. · Jul 2010 – Apr 2011 · Mumbai, India
- Supported all‑India branches; managed datacenter (16+ servers, 170+ computers) and MPLS links.
- Administered SAP Prod/Dev, SAP BW, Microsoft Exchange 2007, RRAS, Symantec AV.
- Configured Fortinet firewalls and FortiAnalyzer; handled procurement and vendor coordination.
System Administrator · ESM India PTE Ltd. · Nov 2005 – Jul 2010 · Mumbai, India
- Led IT for multi‑city operations (Delhi, Chandigarh, Cochin, Chennai, Kolkata, Pune, Dehradun).
- Managed 8 servers & 200 computers; implemented Citrix, Exchange 2003, and VPN.
- Configured firewalls, DNS/DHCP; enabled secure remote work and video conferencing.
Site In‑Charge (SPANCO Telesystems) · Trimax IT Infrastructure & Services Ltd. · Sep 2003 – Nov 2005 · Mumbai, India
- Managed 20 servers & 1,000 computers; supervised helpdesk to deliver SLAs.
- Implemented Citrix, ISA Server, backups; supported mission‑critical projects (Mumbai Police 100/1030).
Resident Engineer · Wall Street Finance · Mumbai, India
- Managed Win 2000/Novell servers and Linux mail systems across group companies.
- Handled OS installs, user/network administration, performance & storage, and backups.